Continued from Tips for Improving EHR Usability (Part 1)
11. Limit open visits, stay focused
It’s never easy to handle multitasks and managing time. The smartest way to save time is ‘staying focused’. Opening up many windows in an EHR system or pulling up health records for more than two or three patients would only divert your attention.
12. Complete, accurate, and well-documented records
Before moving on to the next visiting patient, properly close the visit for the previous one. It includes: completing physician notes, follow up procedures and sending the patient a summary of the visit. The incomplete closing down on an open visit would only make the tasks pending and piled up.
13. Define roles and assign tasks
Clearly define roles and responsibility of tasks and discourage trespassing. EHR systems are capable of incorporating information from various sources and locations, it should not mean that anyone can tamper with the information. It all begins with a well maintained roster and job description.
14. Quick view through patient charts
Patient chart is a very helpful tool of EHR systems. Patient chart instantly provides a bird’s eye view of the patient’s history, problem list, vital signs and details about allergies. By using this handy tool, EHR users can save time and optimize productivity.
15. Overcome the communication barriers
For some physicians, entering notes in an EHR system through the typing keyboard might be slower than writing. Similarly, at initial stages of EHR adoption, patients might complain of less attention given to them because of the physician’s overindulgence with the computer screen. To negate this impression, tell the patients about what you are doing and communicate in a conversational tone while looking into their eyes.
16. Consult the EHR vendor support when something malfuntions
If you want a feature, let the developers of the system know about your requirements. Do not waste time in figuring out solution to an IT problem or an error which is wasting your working hours. Consult the support team instantly and let them figure out while you carry on with routine operations.
17. Prioritize tasks, stick to the timings and leave logical gaps
7 Smart ways to keep pace with the patient appointment schedule. Get things done as scheduled, otherwise, a time lag in the early hours of work would trail you throughout the day. Keep appointment slots aptly booked and leave logical gaps in between to manage surplus time.
18. Engage patients by showing and explaining test reports
Do not pose EHR as a third agent coming between you and the patient, let the patient have the view on screen in necessary instances. It is better to explain by showing (x-ray, MRI reports). Engaging patients would encourage becoming part of the process rather than a subject to the process. Read more on patient engagement
19. Learn to use keyboard shortcuts and commands
Learn to use keyboard shortcuts and populate on the toolbar of the EHR application with the most commonly used tools.
20. Meaningful Use of EHR
The Meaningful Use incentive program has been designed to obligate users of certified EHR systems to follow standard procedures in documenting the health records. It is a set of standard practices which definitely enhances the usability of an EHR system.